Here’s an upsetting exercise: close your eyes and imagine your last trip through an airport. I know, stressful. Now think of it as a communicator. What kinds of communications did you initiate? What messages did you actively or passively receive? Given the paramount status of security in the aviation industry it is no surprise that travelers are inundated with all kinds of safety-related messages. Unattended bags will be removed and destroyed. Secure your oxygen mask before helping others. 100 mLs in a Ziplock, please. Current threat level is orange. Your nail clippers are going in the trash. What is the nature of your visit to the United States? Boarding pass, please.
Ye frequent flyers, what do you think of the beast that is airport communications? Is it effective? What kind of impact does it have on you? What do you think of the accessibility of travel communications?